Privacy Policy

Last updated: April 8, 2026

1. Introduction

VesselComply ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our maritime compliance management platform.

2. Information We Collect

2.1 Information You Provide

  • Account information (name, email, company details)
  • Vessel data (IMO numbers, specifications, certificates)
  • Operational data (port calls, fuel consumption, emissions)
  • User-generated content (reports, documents, notes)

2.2 Automatically Collected Information

  • Log data (IP address, browser type, access times)
  • Device information (device type, operating system)
  • Usage data (features used, pages visited)
  • Cookies and similar technologies

3. How We Use Your Information

We use your information to:

  • Provide and maintain our services
  • Process compliance reports and submissions
  • Send notifications and alerts
  • Improve our platform and develop new features
  • Comply with legal obligations
  • Prevent fraud and ensure security

4. Data Sharing and Disclosure

We may share your information with:

  • Regulatory Authorities: When required for compliance reporting (EU MRV, IMO DCS, SafeSeaNet)
  • Service Providers: Cloud hosting, analytics, customer support
  • Business Transfers: In case of merger, acquisition, or sale of assets
  • Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your data:

  • Encryption in transit (TLS/SSL) and at rest
  • Regular security audits and penetration testing
  • Access controls and authentication
  • Regular backups and disaster recovery

6. Data Retention

We retain your data for as long as necessary to provide our services and comply with legal obligations. Maritime compliance data may be retained for up to 10 years as required by international regulations.

7. Your Rights (GDPR)

If you are in the European Economic Area, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing
  • Data portability
  • Withdraw consent

To exercise these rights, contact us at privacy@vesselcomply.com

8. Cookies

We use cookies and similar technologies to:

  • Maintain your session
  • Remember your preferences
  • Analyze usage patterns
  • Improve user experience

You can control cookies through your browser settings.

9. International Data Transfers

Your data may be transferred to and processed in countries outside your country of residence. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

10. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy, please contact us:

Email: privacy@vesselcomply.com

Address: VesselComply AS, Oslo, Norway

Data Protection Officer: dpo@vesselcomply.com